I want to take this opportunity to thank you so very much for your rapid response to PACE Southeast Michigan's problem that occurred today with our on-call service. Your listening to the issue, fixing the problem, and your constant follow up with me on the phone helped prevent several emergency room visits for our patients.
I just wanted to write you and let you know how much I appreciate Ron working with us. He always goes above and beyond for me and our GHS staff. Every time I've had to deal with a phone emergency he's stepped up and quickly helped me out. Any other time I've had to work with him he is always in a great mood and is great to work with.