June 2017

BSB BUZZ

BSB Communications has been providing Telecommunication services for 33 years. Check out our new video to see how we Focus on discovering the right solution for your business by leveraging our Expertise, to provide you with the best Results in the latest technology.


We want this newsletter to be valuable and informative to you, so please share your feedback and suggestions to help us improve. Please send to marketing@gobsb.com. We hope that you will enjoy hearing from us monthly!


BSB Phone Jockeys

BSB Phone Jockeys

Our BSB phone Jockeys participated in a grueling Tough Mudder challenge. This is an endurance event series in which participants attempt 10-12 mile long obstacle courses that tests mental as well as physical strength. They also had to work as a team to get through the course. BSB's technicians, Gary Miller and Tom Lamb, along with BSB's Project Manager, Michael Sanchez, gave blood, sweat and tears in not only training for this event but also completing it! We are so proud of Team Phone Jockeys!!! Fun Fact: they are in fact getting electrocuted in the bottom right picture!!



Meet John Dennison, BSB's New Controller

John Dennison

John brings a wealth of accounting and financial management experience to his role as our Controller. He is a Michigan native and graduate of Michigan Technological University. John began his career in public accounting and has served as Corporate Controller for Gaylord Printing Company, Chief Financial Officer of Laimbeer Packaging, Vice President & General Manager of Double Envelope, VP of Finance & Administration at Gleaners Community Food Bank, and most recently as Controller/CFO of Shared Vision (a high precision machine parts manufacturer). Some of you may remember John from his days as a BSB customer when he was at Wolf Envelope (which was acquired by, and changed their name to, Double Envelope).

John grew up downriver, in Allen Park, in a great family atmosphere - a 1200 square foot house with 6 sisters - 5 older and 1 younger. His siblings now live across the United States, but John asserts they still enjoy each other's company and look forward to family reunions. John's wife of 33 years, Geri, works at General Motors in worldwide consolidations. John's experience growing up in a small house with so many girls, led him to ask Geri when they got married if he could get the master bathroom all to himself - and she agreed. They now reside in Troy, MI and have 3 adult sons. Their eldest, Andrew, lives and works in Chicago as the COO of a start-up drone company called Uplift Data Partners. The middle son, John III (JD), travels the U.S. selling his photography at weekend art shows. And their youngest, Michael, is a Junior majoring in Finance & Economics at Marquette University in Milwaukee, WI.

We are excited to have John join BSB!


Open House - Save The Date

Techtoberfest 2017

This year's BSB Open House will be in October and we are calling it our Techtoberfest.

Come Harvest the Newest in Technology from Mitel and Rake in the Fun!

  • Educational Breakout Sessions
  • Product Demo's
  • Networking
  • Check out the New Mitel 6900 Series Phones
  • Learn about Skype for Business
  • Enjoy Octoberfest-themed Food, Beverage, & MUCH MUCH MORE!

Don't forget to Save the Date: October 12th, 2017.

Let us Know if there is topic or product you want to learn more about.

Click here to register.



Is your communications technology ready for the future?

Business communications today are mobile, cloud-based and applications driven. The business communications market is rapidly changing and consolidating. Can your communications provider offer you a path to collaboration, cloud and a mobile-first strategy at a pace that suits your organization?

If you're an Avaya customer or were considering Avaya, BSB is ready to help.

Here are some areas your communications infrastructure should support:

  • How collaboration saves time and provides a richer experience
  • Why single-app interfaces across all devices are the future
  • How mobility helps you to do more with less
  • Ways to tackle shadow IT and stealthy applications

Mitel is the world leader in cloud communications and collaboration technologies. With industry consolidation and collaboration on the rise, the time to review is now.

Contact us today to ask about special promotions.

Read Update


A Word From BSB's Telecom Ambassador - Craig Hodges

Telecom Ambassador

Recently, one of ​our​ customers signed a new dial tone contract with their carrier. The customer did a great job driving down their telecom costs with this new contract but failed to take into account; capacity. Their business has changed over the years and they were only utilizing half of what their contract was providing for. The small amount saved on the new contract pales in comparison to what would have been saved, had they purchased within the proper capacity. If the customer had their capacity needs and carrier services analyzed prior to making a decision, the potential savings would have been around $12,000 annually.

When you are looking to drive down your monthly costs regarding carrier services, it is important to consider monthly usage. There are tools to help you do this such as the link below:

Erlang Capacity Calculator

If you are in the market for a new carrier or your contract will be expiring in the next 6-12 months please let BSB know. I am not only interested in saving you money, but also making sure you have the correct capacity for your business.


Carrier Connection

Carrier Connection

With the convergence of the phone system and the computer network, Voice over IP, along with many other emerging technologies, it is difficult to decide what carrier and service makes the most sense for your organization. BSB Communications is an agent for multiple carrier selections that offers over 20 nationally recognized Telecommunication and Internet Providers. We have the technical knowledge and experience to deliver a carrier services solution that will improve your bottom line and help improve your organization performance today, with the future in mind.

  • Managed and unmanaged WAN / Data and Voice Networking (MPLS, Fast Ethernet, Point to Point, VPNs, Wireless and Cellular Services)
  • Internet Connectivity (T1s, Integrated T1s, Fast Ethernet, Broadband and DSL)
  • Internet Redundancy Solutions
  • Local Services (PRI T1s, Integrated and Dynamic T1s & PRIs, POTS Lines, Local Lines deliverd via T1a, SIP Trunking - that supports DID service)
  • Dedicated and Switched Long Distance Services (many unique offers)
  • Toll-Free Service
  • Hosted Web and Audio Conferencing
  • Hosted eFaxing
  • Hosted Phone Systems

For More Information


Software Assurance Corner

Customers frequently ask, 'Is Software Assurance important and why do I need it?"

So instead of a long, detailed explanation on how it protects and enhances the long term value of your Mitel solution, we thought we would share this video with you.

Check out what happens to Danny in IT…

If you still want that detailed explanation and information, Click here.


BSB Communications Focused • Expertise • Results


Request More Information