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BSB Communications BSB Blast

April 2017

BSB Building Front

BSB BUZZ

BSB Communications has been providing Telecommunication services for 33 years. Check out our new video to see how we Focus on discovering the right solution for your business by leveraging our Expertise, to provide you with the best Results in the latest technology.

BSB Buzz Video Watch Video » Social Media Wordpress Facebook Twitter LinkedIn g+ email

Introducing Carrier Connection

One of the many benefits of partnering with BSB Communications is that we are your Trusted Advisor or "One Hand to Shake" when it comes to all things Telecommunications! BSB Communications is an Authorized Agent that offers over 20 nationally recognized Telecommunication and Internet Providers.

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Carrier Connection

Meet Our Newest Team Member!!

Michelle Dasher

I would like to formally introduce and send a warm welcome to Michelle Dasher to the BSB Family! She brings a wealth of Telecommunications knowledge to our Sales Team where she will be showcasing her skills as our newest Customer Advocate.

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Learn How You Can Improve Today's Mobile Consumers' Customer Experience

Deliver consistent experiences across SMS, email, web chat, social media, and web self-service. Don't just take our word for it:

  • 90% of consumers will always check a website before emailing or calling a company
    (source: Synthetix)
  • 25% of consumers utilize one to two channels when seeking customer care and 52% of consumers utilize three or four channels (source: Ovum)
  • 63% of online consumers said they were more likely to return to a website that offers live chat (source: Forrester)
  • 79% of customers that had a negative experience with a company told others about it
    (source: Harris Interactive)

Read More »

Customer Experience Read the Whitepaper: Delivering a Digital Customer Experience for Today's Mobile Consumer

Software Assurance Corner

Check out the latest Mitel Promotion…

…on upgrading your MiVoice Business (MCD/3300) to 8.0. Now is the best time for Mitel's MiVoice Business clients to upgrade to release 8 and take advantage of the "Upgrade with Ease" program.

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Software Assurance

A Word From BSB's Telecom Ambassador

Telecom Ambassador

Written by Craig Hodges

Call accounting software collects and records call details, reporting on telecom usage, costs and activity. Call accounting software is more important than ever, accomplishing many necessary tasks.

The most important job of call accounting software is notifying you if your system gets hacked.

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BSB Communications Focused • Expertise • Results

BSB Communications, Inc.
41150 Technology Park Dr, Suite 101
Sterling Heights, MI 48314
(586) 774-6000
business_development@gobsb.com

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